Legal

Policies & Legal

This page explains the policies that apply when you visit the Scark Design digital products website or purchase, download, access, or use Scark Design digital products.

Last updated: September 2026
Privacy Policy Purchase Terms Refund Policy Product License Accessibility

By purchasing or using a Scark Design digital product, you agree to the applicable terms on this page.

Privacy Policy

Scark Design respects your privacy and is committed to handling personal information responsibly.

Information We May Collect

When you use this website, contact us, subscribe to communications, or make a purchase, we may collect information such as:

  • Name and email address
  • Contact and billing information
  • Order and transaction details
  • Products purchased
  • Messages submitted through forms
  • Website usage information
  • Browser, device, and general technical information
  • Information collected through cookies or similar technologies

Payment information may be processed directly by a third-party payment processor. Scark Design may not receive or store your complete payment card details.

How We Use Information

We may use collected information to:

  • Process and deliver purchases
  • Provide customer and product support
  • Respond to questions and maintain customer records
  • Improve products and website functionality
  • Prevent fraud or misuse
  • Send requested and marketing communications when permitted
  • Maintain website security
  • Comply with legal or regulatory obligations

Third-Party Services

We may use third-party providers for payment processing, digital product delivery, website hosting, email communication, analytics, forms, scheduling, cloud storage, and customer management. These providers may process information according to their own privacy policies and terms.

Cookies and Analytics

The website may use cookies and similar technologies to operate the site, understand usage, remember preferences, improve performance, and measure marketing effectiveness. Where required, you may be provided with choices regarding optional cookies.

Email Communications

If you subscribe to marketing emails, you may unsubscribe using the link provided in those communications. Transactional messages related to purchases, account activity, downloads, or support may still be sent when necessary.

Data Retention & Security

We retain information only for as long as reasonably necessary for the purposes for which it was collected, including business, accounting, security, and legal obligations. Reasonable administrative and technical measures are used to protect personal information. However, no online system can guarantee absolute security.

Your Privacy Rights

Depending on where you live, applicable law may provide rights relating to your personal information, including rights to request access, correction, deletion, or information regarding how your information is used. You may contact Scark Design to submit a privacy-related request.

Children's Privacy

Scark Design digital products and services are intended for adults and businesses and are not knowingly directed toward children under 13.

Digital Purchase Terms

Digital Products

Scark Design primarily sells digital products. Unless otherwise stated in a product listing:

  • No physical product will be shipped.
  • Products are delivered electronically.
  • Customers are responsible for maintaining access to compatible devices, software, and services.
  • Customers should save backup copies of downloaded products where permitted.

Product Descriptions

We make reasonable efforts to accurately describe each product, its purpose, included materials, compatibility, and format. Product images, screenshots, demonstrations, and mockups may be used for illustrative purposes.

Pricing

Prices may be changed at any time. A price change does not affect a transaction that has already been completed unless required to correct an obvious pricing or technical error. Promotions, coupons, or discounts may be subject to separate terms and expiration dates.

Payment

Payment must be successfully completed before a paid digital product is delivered unless otherwise stated. Third-party payment processors may apply their own terms and privacy policies.

Customer Responsibility

Before purchasing, customers are responsible for reviewing product descriptions, included formats, software requirements, compatibility requirements, licensing restrictions, and any stated limitations. Customers are also responsible for providing an accurate email address and other information needed to deliver the purchase.

Refund Policy

Due to the nature of downloadable and immediately accessible digital products, all digital product sales are generally final.

Refunds Are Not Provided For

  • Change of mind
  • Failure to use the product
  • Purchasing the wrong product
  • Lack of required third-party software
  • Incompatibility disclosed before purchase
  • Failure to read product description or requirements
  • Dissatisfaction from personal preference
  • Business results differing from expectations

Please Contact Us If

  • You were charged more than once for the same purchase
  • You received a different product from the one ordered
  • A product file is corrupted or inaccessible
  • A download or access problem is caused by an error on our side
  • You believe an unauthorized transaction occurred

When appropriate, we may attempt to correct the problem, provide replacement access, issue a replacement file, or determine whether a refund is appropriate. Nothing in this policy limits rights that cannot legally be waived under applicable consumer protection law.

Digital Product License

Unless different terms are provided with a specific product, purchasing a Scark Design digital product gives the purchaser a limited, non-exclusive, non-transferable license to use the product for their own personal or internal business purposes.

You are purchasing the right to use the product — not ownership of the underlying intellectual property.

Permitted Use

  • Download and use the product for yourself
  • Use the product within your own business
  • Customize editable materials for your own internal use
  • Print copies for your own use
  • Use completed worksheets, plans, or outputs within your business

Prohibited Use

  • Resell, redistribute, or give away the product
  • Upload to file-sharing websites
  • Share download links publicly
  • Share with unrelated businesses or individuals
  • Claim the product as your original creation
  • Remove Scark Design copyright notices
  • Package into another product for resale
  • Sell edited or modified versions
  • Use to create a competing template or digital product
  • Sublicense or transfer your license

Client Use

Unless a product specifically includes a client-use or commercial license, purchasing a product does not automatically give you permission to distribute copies to clients. You may use the knowledge, processes, and completed work created through a product while providing your own services, but you may not give customers the original Scark Design files or templates unless the applicable license permits it.

Intellectual Property

Unless otherwise stated, Scark Design retains all applicable intellectual property rights in its original products, including copyrights relating to original content, design, organization, templates, instructions, systems, and supporting materials. Third-party trademarks, software, services, or content remain the property of their respective owners.

Disclaimers

Scark Design digital products are provided for general informational, educational, organizational, and business purposes. They do not constitute legal, accounting, tax, financial, medical, or other regulated professional advice. You are responsible for deciding whether a product is appropriate for your circumstances and for obtaining professional advice when needed.

No Guaranteed Results

Scark Design does not guarantee revenue, profit, sales, search-engine rankings, website traffic, leads, conversions, business growth, regulatory compliance, or any specific business outcomes. Results vary depending on implementation and circumstances beyond our control.

Third-Party Platforms

Some products may reference, integrate with, or provide instructions for third-party tools and services. Scark Design does not control third-party platforms and cannot guarantee their continued availability, pricing, functionality, policies, security, or compatibility.

Limitation of Liability

To the extent permitted by applicable law, Scark Design will not be liable for indirect, incidental, special, consequential, or similar damages resulting from the purchase, inability to use, or use of a digital product. Nothing in these terms excludes liability that cannot legally be excluded.

Accessibility Statement

Scark Design is committed to making its website and digital resources reasonably accessible to as many people as possible. We aim to consider accessibility when designing and maintaining our website and digital products, including areas such as:

  • Readable text and clear headings and structure
  • Keyboard-friendly navigation where practical
  • Descriptive links and appropriate color contrast
  • Alternative text for meaningful images
  • Responsive layouts and clearly labeled forms
  • Accessible digital document formatting where practical

Accessibility is an ongoing effort, and some content, third-party tools, downloads, or integrations may not yet provide an equally accessible experience in every situation.

Need Accessibility Assistance?

If you experience difficulty accessing the Scark Design website or a digital product, please contact us through the support page. When possible, include the page or product you were trying to access, a description of the problem, the device, browser, or assistive technology involved, and the format or accommodation that would help. We will make reasonable efforts to address accessibility issues or provide information in an alternative format when practical.

Changes & Contact

Changes to These Policies

Scark Design may update these policies periodically to reflect changes to products, services, technology, business practices, or legal requirements. Updated policies will be posted on this page with a revised date. Continued use of the website or products after a policy update constitutes acceptance where permitted by applicable law.

Contact

Questions about purchases, licensing, privacy, accessibility, or these policies may be submitted through the Scark Design support page.

Last updated: September 2026
© 2026 Scark Design. All rights reserved.